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Order tracking

Track the real parcel.

Your BRAAIFORM order updates from checkout through to its Aramex waybill.

Find your parcel

Enter the order number and email used at checkout.

From payment to delivery

A status tied to the real parcel.

01

Order confirmed

A once-off order confirmation will summarise the items, delivery address, charges and support route.

02

Packed for dispatch

The order record will update when fulfilment begins. No movement will be invented before the parcel is actually handed over.

03

Tracking activated

After courier handover, the customer will receive the available tracking reference and the delivery partner’s status link.

Need help later?

The confirmation will point to a real person.

For order or store help, use the green WhatsApp button to message BRAAIFORM's connected WhatsApp Business account.Contact BRAAIFORM

Human supportMessage BRAAIFORM directly on WhatsApp.

Free standard delivery from R650For eligible South African orders.

Tracked with AramexWaybill details appear after dispatch.